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Terms and conditions

Shiping

Normal delivery time is approximately 2-7 days. During high season, it may take longer.

We ship orders by DHL or Schenker depending on the dimensions and weight. We are not responsible for any delays caused by shipping company.

If you discover damage to the package, you should immediately report this to the delivery point, or the carrier and make a claim. Do not collect a damaged package! If you discover the damage until you opened the package, and the damage is of a nature that it can be attributed to the item or the carrier's management, you should contact them and make a claim. If the dispute by mail or carrier can not be resolved, please contact us.

The shipping cost is 65SEK/order in Sweden & 110SEK for the other available coutries (Norway 200SEK).

Return Policy / Complaint

We follow the law on distance contracts under the Consumer Agency's recommendations. You have the right to return undamaged and unused goods without giving any reason. Notice of this must be provided as soon as possible but no later than fourteen (14) days from the receipt of such goods (except for special order goods). It is always a guarantee on the products you buy (1 year). If you can demonstrate that it is manufacturing the product, you always get new parts, but we can not guarantee for your items. You pay return shipping. For reimbursement - state your postal giro, bank giro, personkonto- or bank account numbers.

 

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